Blog

Thoughts on documentation, developer tools, and building DynoDocs.

Customer support: can you trust your docs?

Your team ships faster than ever, but can your knowledge base keep up? Outdated support docs drive ticket volume and erode customer trust. The fix is a tooling problem, not a discipline problem.

Documentation is broken, DynoDocs is here to fix it

The way the software industry handles product documentation is broken, and the reason is simple: documentation is completely disconnected from the codebase.